Shipping & Returns

The BLACK ICON collection will be shipped out in 2-3 weeks due to a fire in our factory in Spain. We are sorry for any inconvenience. 

 

RETURNS  & EXCHANGES UNITED KINGDOM 

Changed your mind? No worries! Just return your order in its original unworn condition with your order summary, within 14 days of receipt

The returns address is:

TSKENYA Footwear

PO Box 74463

London

E8 9GJ

RETURNS  & EXCHANGES  REST OF WORLD

We are currently unable to process returns and exchanges from countries outside of the United Kingdom. We are working on changing this. Please take a look at our size guide to make sure you get the right size! Thank you for supporting us.

REFUND PROCESS

We have a small team and will process your return as quickly as we can but please allow up to 7 days. You will be emailed as soon as your item has been inspected and the return has been issued. Please then allow 3-5 working days for money to be returned to your original payment type.

UK DELIVERY OPTIONS

Delivery Time      

Cost

Standard 3-5 working days

(Tracked)

FREE

Express 2 business days

(Tracked)

£3.95

Express business day Monday-Thursday for orders must be placed before 1pm

INTERNATIONAL DELIVARY

Delivery Time      

Cost

12 Business Days Standard   

(Tracked)

£15.00