Shipping & Returns
The BLACK ICON collection will be shipped out in 2-3 weeks due to a fire in our factory in Spain. We are sorry for any inconvenience.
RETURNS & EXCHANGES UNITED KINGDOM
Changed your mind? No worries! Just return your order in its original unworn condition with your order summary, within 14 days of receipt.
The returns address is:
TSKENYA Footwear
PO Box 74463
London
E8 9GJ
RETURNS & EXCHANGES REST OF WORLD
We are currently unable to process returns and exchanges from countries outside of the United Kingdom. We are working on changing this. Please take a look at our size guide to make sure you get the right size! Thank you for supporting us.
REFUND PROCESS
We have a small team and will process your return as quickly as we can but please allow up to 7 days. You will be emailed as soon as your item has been inspected and the return has been issued. Please then allow 3-5 working days for money to be returned to your original payment type.
UK DELIVERY OPTIONS
Delivery Time |
Cost |
Standard 3-5 working days (Tracked) |
FREE |
Express 2 business days (Tracked) |
£3.95 |
Express business day Monday-Thursday for orders must be placed before 1pm
INTERNATIONAL DELIVARY
Delivery Time |
Cost |
12 Business Days Standard (Tracked) |
£15.00 |