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Shipping & Returns

RETURNS  & EXCHANGES UNITED KINGDOM 

Changed your mind? No worries! Just return your order in its original unworn condition with your order summary, within 14 days of receipt free of charge. 

The returns address is:

TSKENYA Footwear

PO Box 74463

London

E8 9GJ

RETURNS  & EXCHANGES  REST OF WORLD

We are currently unable to process returns and exchanges from countries outside of the United Kingdom. We are working on changing this. Please take a look at our size guide to make sure you get the right size! Thank you for supporting us.

 

REFUND PROCESS

We have a small team and will process your return as quickly as we can but please allow up to 7 days. You will be emailed as soon as your item has been inspected and the return has been issued. Please then allow 3-5 working days for money to be returned to your banking institution.

SALE RETURN POLICY

All sale purchases are final, meaning we are unable to issue you with a refund. If you would like to talk to our team about a specific issue email customerservice@tskenya.co

UK DELIVERY OPTIONS

Delivery Time      

Cost

Standard 3-5 working days

(Tracked)

FREE

Express 2 business days

(Tracked)

£6.95

Express business day Monday-Thursday for orders must be placed before 1pm

INTERNATIONAL DELIVARY

Delivery Time      

Cost

12 Business Days Standard   

(Tracked)

£15.00